What is this, exactly?
We build an AI chat agent trained on your business's own information — hours, prices, services, menu, policies, FAQs — and deploy it wherever your customers already message you: your website as an embedded chat widget, your WhatsApp Business number, or a Telegram bot.
Do I need to know how to code or manage AI tools?
No. You give us the business information (a call, a document, or a mix of both is fine). We build, test, and deploy the agent. For the website widget, the only thing you or your web person needs to do is paste one script tag.
How long does setup take?
Typically a few days from the time you send us your business information, depending on how much content there is to load in and how much back-and-forth testing it needs before launch. WhatsApp and Telegram setup also depends on how quickly your business account is verified on those platforms.
Which languages does it support?
Hebrew, English, and Russian — the same three languages our other Eilat-based services (landing pages, security scans) already support.
Can it take bookings, orders, or payments?
Not by default. Out of the box it can collect a booking or order request and forward it to you or your staff to confirm — the same way a good receptionist would take a message. Direct in-chat payment or order processing is possible but is custom work, quoted separately from the standard tiers.
Will it ever give a wrong answer?
It's possible, and we won't pretend otherwise. We test each agent against realistic questions before launch and tune it based on real conversations afterward (that's what the monthly support fee covers on the WhatsApp tier), but no AI language model is 100% accurate 100% of the time. For anything with real financial, legal, or health consequences, we build the agent to hand off to a human rather than guess.
What happens when it doesn't know the answer?
It says so, and — depending on the channel — either offers to connect the customer to a human, or logs the question so you can see what it couldn't answer and decide whether to add that info to its knowledge base.
Can you add it to Instagram DMs too?
Not currently. Right now we support website chat, WhatsApp, and Telegram. If Instagram is important to your business, ask us — it may become available depending on demand and platform access.
Who sees the conversations customers have with the bot?
You (the business owner) can see your own agent's conversation logs — that's how you know what to improve. We can see them too, since we build and maintain the agent. The AI model provider processes the message text to generate replies. Full detail is in our Privacy Policy.
Is customer data safe?
We don't sell conversation data, and we don't share it with unrelated third parties. That said, a chat agent inherently requires messages to be processed on a server — we're not going to tell you it's "fully private" when it isn't. See the Privacy Policy for the honest version.
Does the bot tell customers they're talking to an AI?
Yes — every agent we deploy identifies itself as an automated assistant in its greeting or the widget header.
What does it cost?
Website chat widget from ₪1,800 one-time. AI WhatsApp agent from ₪4,000 setup plus ₪600/month for ongoing support and accuracy upkeep. Telegram bot from ₪1,500 as an add-on, or ₪2,500 standalone. Full detail on the pricing section.
Is there a contract?
No long-term contract. Monthly support can be cancelled any time with 30 days' notice. See the Terms of Service for the full policy, including refunds.
What does the monthly fee actually pay for?
Keeping the agent accurate as your business changes — updated prices, hours, seasonal menus, new policies — plus monitoring so it keeps working when the underlying AI model or messaging platform changes something on their end.
Still have a question?
Message us directly and we'll answer it — same way your customers would message your own agent.
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